If you are a Sanitas client, make your appointment with no wait or travel, at the click of a buttonI want to make an appointment
Your room has a direct telephone number for making and receiving calls. You can activate it at the hospital's cashier service. Call control will be by automatic charging.
Automatic appointment pick-up point
We have available an appointment pick-up point that allow you to avoid waiting lines and register your arrival automatically
The hospital has 260 parking spaces located at basement 1 and basement 2 of the building.
We offer you high comfort facilities. There are exclusive rooms with everything you need to feel at home. The suites have been designed to maximise the well-being of patients and the comfort of those accompanying them. With this in mind, they have a separate sitting room for visits, with armchairs and a practical table. The suites are fully equipped and boast free services. Take a no-obligation look at the additional services available to patients and accompanying persons. These an à la carte menu, laundry service, rooms for guests, religious assistance service, etc.
Amenities: The suites are also fully equipped with the following:
Electric adjustable bed
Hydraulic bed table
Armchair with footrest
Fully-equipped, en-suite bathroom
Services: The following services are also d free of charge:
Television service for patients and visitors
Food for accompanying persons
Internet connection (Wi-Fi)
In-room coffee service.
1 Hairdresser service during your stay from Monday to Friday
Take a no-obligation look at the additional services available to patients and accompanying persons. These an à la carte menu, laundry service, rooms for guests, religious assistance service, etc.
CAFETERIA, RESTAURANT AND SELF-SERVICE
They are located in the lobby of the hospital. Opening hours: Cafeteria: from 8 am to 10 pm. Restaurant and self-service: from 1.30 pm to 4.30 pm and 8.30 pm to 10 pm.
You can request the hairdressers service during admission. For more information you can consult our nursing staff.
Every Sunday, a mass is held in the chapel, located on the third floor of the hospital.
In the lobby, on the ground floor of the hospital, there is a shop selling gifts and other objects of personal use, such as newspapers and magazines.
There is a cash machine at your disposal 24 hours a day in the main lobby of the hospital.
The reward for a job well done is the recognition of the effort of a whole team that works each day
to offer you maximum quality. Evidence of this is the fact that the centre is one of the first hospitals in Spain to
obtain the strictest and most recognised seal of excellence in the world.
The Sanitas hospitals La Zarzuela and La Moraleja have obtained the Joint Commission International accreditation, the most rigorous and recognised certification of excellence in the world, areas such as care, specialisation, research and training are highlighted.
The Institute for the Development and Integration of Health (IDIS, for the Spanish acronym) awarded Sanitas Hospitals the QH certification with its maximum level of 3 stars. This distinction shows the effort that every medical centre and professional at Sanitas Hospitals makes each day to ensure that the care given to patients and relatives reaches the highest levels of quality
This international standard promotes the adoption of a process-based focus when developing, implementing and improving the efficiency of a quality management system, based in turn on the PDCA (Plan, Do, Check, Act) continuous improvement cycle.
This is the highest rating awarded to a company for its management systems, which guarantees our ultimate objective of providing client satisfaction.
The purpose of this verification is to ensure, independently, that the declaration made relating to greenhouse gas emissions, through the emissions report drafted, is complete. In the Quality section, you can access the full report.
It establishes the ments that an Energy Management System must possess, in order to make continuous and systematic improvements in the energy performance of the organizations.
The EFQM European Excellence 500+ is the highest rating awarded to a company for its management systems, which guarantees our ultimate objective of providing customer satisfaction.
The adoption of a Universal Accessibility Management System guarantees all persons, regardless of age or disability, the same possibilities to access any part of the constructed environment and to use and enjoy the services provided therein with the maximum possible autonomy.
This certification standardises the environmental aspects of each of the activities we develop. It promotes environmental protection and pollution prevention.
The Hospital Universitario Sanitas La Moraleja has cared for over one and a half million people and has become a benchmark hospital in Spain.
This recognition is considered the gold standard in global care within the hospital sphere. The Sanitas hospitals are the only two in Madrid to hold this distinction, including ...