JOINT COMMISSION INTERNATIONAL ACCREDITATION
Gold standard in global care within the hospital sphere
Committed to excellence and quality
More information
We want to offer you the best service
Therefore, the television is free in all rooms.
Find out about all the hospital's servicesOutpatient Appointments: Monday to Friday from 8am to 8pm
Clinical Analysis: Monday to Friday from 7am to 8.30pm
Saturday from 8.30 to 12.30am
Emergency: 24/7
Automatic appointment pick-up point
We have available an appointment pick-up point that allow you to avoid waiting lines and register your arrival automatically
CAR PARK
The hospital has 260 parking spaces located at basement 1 and basement 2 of the building.
SUITES
We offer you high comfort facilities. There are exclusive rooms with everything you need to feel at home. The suites have been designed to maximise the well-being of patients and the comfort of those accompanying them. With this in mind, they have a separate sitting room for visits, with armchairs and a practical table. The suites are fully equipped and boast free services. Take a no-obligation look at the additional services available to patients and accompanying persons. These an à la carte menu, laundry service, rooms for guests, religious assistance service, etc.
Amenities: The suites are also fully equipped with the following:
Electric adjustable bed
Hydraulic bed table
Plasma television
Armchair with footrest
Sofa bed
Safe
Fully-equipped, en-suite bathroom
Individual telephone
Services: The following services are also d free of charge:
Television service for patients and visitors
Food for accompanying persons
Internet connection (Wi-Fi)
In-room coffee service.
Daily newspapers
Parking
Personalised care
1 Hairdresser service during your stay from Monday to Friday
Take a no-obligation look at the additional services available to patients and accompanying persons. These an à la carte menu, laundry service, rooms for guests, religious assistance service, etc.
CAFETERIA, RESTAURANT AND SELF-SERVICE
They are located in the lobby of the hospital. Opening hours: Cafeteria: from 8 am to 10 pm. Restaurant and self-service: from 1.30 pm to 4.30 pm and 8.30 pm to 10 pm.
HAIRDRESSERS
You can request the hairdressers service during admission. For more information you can consult our nursing staff.
The reward for a job well done is the recognition of the effort of a whole team that works each day
to offer you maximum quality. Evidence of this is the fact that the centre is one of the first hospitals in Spain to
obtain the strictest and most recognised seal of excellence in the world.
The Sanitas hospitals La Zarzuela and La Moraleja have obtained the Joint Commission International accreditation, the most rigorous and recognised certification of excellence in the world, areas such as care, specialisation, research and training are highlighted.
The Gold Seal of Approval® is a registered trademark owned by Joint Commission International and is used with permission.
The Institute for the Development and Integration of Health (IDIS, for the Spanish acronym) awarded Sanitas Hospitals the QH certification with its maximum level of 3 stars. This distinction shows the effort that every medical centre and professional at Sanitas Hospitals makes each day to ensure that the care given to patients and relatives reaches the highest levels of quality
This international standard promotes the adoption of a process-based focus when developing, implementing and improving the efficiency of a quality management system, based in turn on the PDCA (Plan, Do, Check, Act) continuous improvement cycle.
This is the highest rating awarded to a company for its management systems, which guarantees our ultimate objective of providing client satisfaction.
The purpose of this verification is to ensure, independently, that the declaration made relating to greenhouse gas emissions, through the emissions report drafted, is complete. In the Quality section, you can access the full report.
It establishes the ments that an Energy Management System must possess, in order to make continuous and systematic improvements in the energy performance of the organizations.
The EFQM European Excellence 500+ is the highest rating awarded to a company for its management systems, which guarantees our ultimate objective of providing customer satisfaction.
The adoption of a Universal Accessibility Management System guarantees all persons, regardless of age or disability, the same possibilities to access any part of the constructed environment and to use and enjoy the services provided therein with the maximum possible autonomy.
This certification standardises the environmental aspects of each of the activities we develop. It promotes environmental protection and pollution prevention.
The players of Real Madrid Basketball, who participated in the Eurobasket 2017, have passed the pre-season medical examinations.
Sanitas renewed its sponsorship with the Club Alcobendas Rugby for the 2017-2018 season. In this way, we continue to be your Official Medical Provider
Appointments
